Low Stock Notifications help you stay ahead of inventory shortages by alerting you when product quantities fall below a defined threshold. By setting up reorder levels and notifications, you can ensure timely replenishment and avoid stockouts.
When a product’s available quantity drops below its Reorder Level, it will be included in your Low Stock Notification report so you can take action early.
Before You Begin
To use Low Stock Notifications effectively, make sure:
Each product has a Reorder Level set
You have access to the Client Portal Settings
You know which team members should receive alerts
Step 1: Navigate to Notification Settings
Log in to your Client Portal
Go to: My Account → Settings → Notifications
Step 2: Enable Low Stock Notifications
Locate the Low Stock notification option
Check the Active box to enable it
Choose the day(s) you want to receive notifications
Select the time the report should be sent
Enter the email address(es) that should receive alerts
Save your changes
Low stock reports are typically sent on a scheduled basis and include all items below their reorder thresholds.
Step 3: Setting Reorder Levels (Required)
Low Stock Notifications rely on Reorder Levels to determine when alerts are triggered.
To set a Reorder Level:
Go to Products in the Client Portal
Select a product
Open the Product Settings
Enter a value in the Reorder Level field
Save changes
How It Works
When available inventory drops below the Reorder Level, the product is flagged
Flagged products are included in your Low Stock Notification report
Notifications are sent based on your configured schedule
This allows you to proactively create purchase orders and maintain inventory levels.
Important Notes
Setting a Reorder Level of 0 disables automatic low stock alerts for that SKU
Set reorder levels based on sales velocity and lead times
Use bulk editing to update reorder levels across multiple SKUs