Reserving inventory allows you to hold back a portion of your stock from being made available to your sales channels. This is useful when you want to set aside inventory for specific purposes such as wholesale orders, product launches, or returns.
When inventory is reserved, it reduces the quantity available to sell online, while still remaining physically in your warehouse.
How Reserved Inventory Works
Reserved units are deducted from the quantity available to your sales channels
Your total inventory (on-hand) remains unchanged
Reserved inventory is still physically stored in the warehouse
For example:
If you have 100 units in stock and reserve 20 units, only 80 units will be available for sale online (eg. your available Shopify inventory).
Step 1: Navigate to the Product
Log in to your Client Portal
Go to Inventory → Products
Search for and select the product you want to update
Open the Product Details page
Click the Edit (pencil icon)
Locate the Reserved Quantity field
Enter the number of units you want to reserve
Click Update
Important Notes
Reserved inventory does not prevent warehouse picking
Reserved quantities only affect what is shown as available to sales channels
Manual orders may still use reserved inventory