Allocation Priority allows you to control which orders receive inventory first when stock is constrained.
There are three levels:
High Priority → Receives inventory first
Default Priority → Follows standard FIFO allocation
Low Priority → Receives inventory last (can lose allocation)
If multiple orders share the same priority, the system allocates inventory to the oldest order first within that group.
Important: Multi-Warehouse Allocation Comes First
If your account uses multiple warehouses:
Orders are first routed using Multi-Warehouse Allocation rules
These rules determine which warehouse will fulfill the order
Only after this step does inventory allocation occur
Multi-warehouse allocation is designed to decide where orders should be fulfilled based on rules like location, inventory availability, or priority lists.
Default Allocation Priority
By default, orders are allocated using a first-in, first-out (FIFO) approach:
Older orders receive inventory first
Newer orders are fulfilled after earlier orders
This ensures fairness and predictable fulfillment when inventory is limited.
How to Set Allocation Priority
Step 1: Navigate to Orders
Log in to your Client Portal
Go to Orders → Manage Orders
Step 2: Select the Order
Search for the order
Open the Order Details page
Step 3: Update Allocation Priority
Locate the Allocation Priority field
Select one of the following:
High
Default
Low
Click Update Details
Step 4: Reprocess the Order
After updating allocation priority, the order may need to be reprocessed for changes to take effect.
Multi-Warehouse Allocation Priority
For Multi-Warehouse setups, order allocation priority is managed using a tag-based system.
Please ensure the Allocation Process outlined above is completed before applying priority using the steps below.
To prioritize an order, you must:
Add the tag: high-priority
Save the tag
Reprocess the order
This ensures the system re-evaluates the order and applies priority during allocation.