Assembly Work Orders allow you to request that ShipTop combine multiple products or components into a finished kit SKU.
Common examples include:
Subscription boxes
Product bundles
Gift sets
Promotional kits
Multi-SKU retail packs
Before creating an Assembly Work Order, you must first set up the finished product as an Assembly Kit and define the components required to build it.
Step 1: Create an Assembly Kit SKU
Navigate to: Inventory > Products > Product Listing
Step 2: Enable Assembly Kit
Within the product page:
Click Edit Product Details
Turn on "This is an Assembly SKU used in Work Orders"
Click Update.
Once enabled, the SKU can be configured with component products and used in Assembly Work Orders.
Step 3: Add Kit Components
After enabling Assembly Kit:
Navigate to Assembly SKU Components section within the Product Page
Add each component SKU required to build the kit.
Enter the quantity required for each component.
Note:
Before submitting a Work Order, ensure sufficient inventory exists for all kit components.
Assembly Work Orders can only be completed when enough component inventory is available to build the requested quantity of kits.
Create an Assembly Work Order
Step 1 - Navigate to the Work Orders Page
Log into ShipHero and go to https://shipping.shiphero.com/work-orders/
Click Create Work Order
Step 2 - Select Warehouse and Requested Date
Select the Warehouse and Request date
Click 'Continue' when finished.
Step 3 - Name and Type the Work Order
Enter an Order name for the work order (eg. Lash Extension Kit - June 6, 2025)
Choose the work order type by selecting Assembly work order
Click Continue.
Step 4 - Select Assembly SKU
Click the 'Select kits' button and choose the desired Assembly SKU from the list.
*Note: Only SKUs with 'Is Assembly' enabled will appear
Under To create, enter the quantity of kits you would like to build
Step 5 - Enter Assembly and Packing Details (Optional)
If needed, enter specific instructions into the Packing details and Assembly details text fields.
Click Continue to create the work order.
What Happens Next?
Once the Work Order is created:
ShipTop reviews component inventory availability.
The Work Order is scheduled for kitting.
Inventory is deducted from the component SKUs.
Finished inventory is added to the Assembly Kit SKU.
The Work Order status is updated as it progresses.
Awaiting approval
Ready to pick
Assembly in progress
Completed
Best Practices
Submit Work Orders Early
Assembly Work Orders require warehouse labor and scheduling. Whenever possible, submit requests in advance of your desired completion date.
Ensure Components Are In Stock
Missing component inventory is the most common cause of delays.
Include Detailed Instructions
If your kit requires special assembly, packaging, inserts, labeling, or quality checks, include these instructions in the Work Order notes.
Need Help?
If you need assistance setting up an Assembly Kit SKU or creating an Assembly Work Order, please contact the ShipTop Support Team: [email protected]