ShipTop

How to create a manual B2C order in the ShipTop Portal

Create an Order - B2C

How to create a B2B/Wholesale order in the ShipTop portal

Create an Order - B2B

Learn how to create Amazon FBA orders in the Client Portal, including how to upload labels, set fulfillment status, and prepare shipments for Amazon warehouses.

Create an Order - FBA

Learn how to manage order holds in the Client Portal, including how automatic and manual holds work and how to update them for individual or multiple orders.

Managing Order Holds

Learn how to manage order statuses in the Client Portal, including how default and custom statuses work and how they impact fulfillment operations.

Managing Order Statuses

Learn how to create and configure pickup orders in the Client Portal to ensure they are prepared and ready for collection at a ShipTop warehouse.

How to Create a Pickup Order

Learn how order allocation priority works and how to prioritize orders to ensure urgent shipments receive inventory first.

How Order Allocation Priority Works

Learn how to reship an order in the Client Portal, including how to select items, manage inventory, and create replacement shipments for lost, damaged, or incorrect orders.

How to Reship an Order

Learn how to set order priority in the Client Portal to fast-track fulfillment and ensure urgent or high-value orders are processed ahead of others.

How to Set Order Priority for Expedited Fulfillment

How to manually upload orders in bulk via CSV file

Upload Orders

Learn how to force orders to a specific warehouse using order tags and reprocessing in a multi-warehouse environment.

Allocating Orders to a Specific Warehouse

How to create a transfer order of inventory from one ShipTop warehouse to another

Create a Warehouse Transfer Order (TO)

Create an Assembly Work Order for ad-hoc tasks

How to Create an Assembly Work Order

Opuda Horsfall

How to manage, track, and edit both B2C and B2B orders, including order status explanations, processing timelines, and troubleshooting common issues.

Order Management

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