By default, ShipTop automatically assigns orders to the optimal warehouse based on:
Predefined routing rules set during onboarding
Inventory availability across locations
Proximity to the customer
This ensures orders are fulfilled in the most cost-effective and efficient way.
In certain situations, you may need to manually override this assignment and force an order to ship from a specific warehouse.
When to Use This
You may want to force an order to a specific warehouse when:
Inventory levels are temporarily out of sync
Inbound shipments have not yet been received
You need to manually control fulfillment during peak periods
Testing or validating multi-warehouse routing
Before You Start
To use this feature:
Multi-Warehouse Allocation (MWA) must be enabled on your account
If you are already shipping from multiple warehouses, this is already enabled
If you’re unsure, contact the ShipTop team
How Warehouse Forcing Works
Warehouse overrides are handled using Order Tags.
Once a valid tag is added and the order is reprocessed:
The system will re-run allocation logic
The order will be reassigned to the specified warehouse
This will only succeed if inventory is available at that location
How to Force an Order to a Warehouse
Step 1: Open the Order
Log in to your Client Portal
Go to Orders → Manage Orders
Open the order you want to update
Step 2: Add Order Tag
In the Order Tags section, add one of the following:
"Switch to Toronto" → Forces fulfillment from Toronto
"Switch to Vancouver" → Forces fulfillment from Vancouver
"Switch to Seattle" → Forces fulfillment from Seattle
After entering the tag:
Press Enter (the tag will appear as a highlighted label)
Click Save Tags
Click Reprocess Order
How It Works
The system re-runs allocation using your existing MWA rules
The tag signals a preferred warehouse override
Allocation will succeed only if:
Inventory is available
The order can be fulfilled from that location
Important Notes
Forced allocation only works if inventory is available at the selected warehouse
If inventory is unavailable:
The order may remain unallocated
Or allocation may fail
Only one “Switch-to” tag should be used per order
You must reprocess the order after adding the tag